Privacy Policy

This Privacy Policy explains how Magic Football collects, uses, stores, and protects your personal information when you use registration, login, AI chat, match analysis, coin recharge, customer support, and related features. Please read this Policy carefully before using Magic Football.

1. Information We Collect

To provide football AI Q&A, account management, coin recharge, and customer support, we may collect:

• Account information: user ID, nickname, avatar, phone number, or other login credentials, depending on the login method you use.
• Chat and question information: football questions, conversation records, AI replies, conversation ID, message ID, and creation time.
• Coin and purchase information: coin balance, consumption records, recharge package, order status, payment time, App Store transaction receipt, or order identifier.
• Device and network information: device model, system version, app version, network status, IP address, request time, and error logs for security, troubleshooting, and stability analysis.
• Customer service and feedback information: descriptions, contact details, screenshots, or communication records you submit through customer support or feedback channels.

2. How We Use Information

We use your information for the following purposes:

• Identify your account and correctly associate login status, conversations, and coin balance with your account;
• Submit necessary question content to AI models to generate football analysis, schedule queries, and score references;
• Save chat history so you can view past conversations and continue analysis of the same match;
• Process coin recharge, consumption, order verification, abnormal orders, and customer support;
• Perform input and output safety filtering to prevent illegal content, illegal betting, betting inducement, and spam;
• Locate and fix system errors and improve stability, response speed, and user experience;
• Comply with legal, regulatory, security audit, or risk control requirements.

3. AI Services and Third-Party Data Processing

To provide football AI Q&A, Magic Football may send your questions, necessary context, and system prompts to third-party AI model services to generate replies. We try to avoid sending personal information unrelated to the answer.

To provide schedules, scores, and match status, Magic Football may connect to third-party football data APIs. These APIs usually receive match query parameters and do not require your real identity.

To complete App Store in-app purchases, Magic Football may use Apple's payment and order verification services. Apple processes payment. Magic Football does not obtain your bank card number, Apple ID password, or other payment-sensitive information.

4. How We Store Information

We retain your information for a reasonable period necessary to achieve the purposes described in this Policy. For example, account information is used for login and identity recognition, chat records for history display, and order information for transaction verification and after-sales support.

When the purpose is no longer necessary, or when you lawfully request deletion and the request complies with laws and product rules, we will delete, anonymize, or otherwise reasonably process the relevant information, except where retention is required by law, dispute handling, security audit, or risk control.

5. How We Protect Information

We take reasonable technical and management measures to protect your information, including access control, encrypted transmission, log auditing, abnormal request identification, and API permission checks.

The internet is not absolutely secure. Please protect your account, verification codes, and login credentials, and do not enter passwords, bank card numbers, ID numbers, or other sensitive information in chat. If you notice account abnormalities, contact us through in-app customer service.

6. Sharing, Transfer, and Public Disclosure

We do not sell your personal information. Except in the following circumstances, we do not share your personal information with unrelated third parties:

• Providing necessary information to service providers to support AI replies, match data queries, payment verification, or customer support;
• With your explicit consent or authorization;
• As required by laws, courts, administrative authorities, or regulators;
• As necessary to protect Magic Football, users, or public rights, interests, and safety.

If merger, division, transfer, or service termination involves changes in personal information processing, we will notify you in an appropriate manner as required by law.

7. Your Rights

Subject to laws and product rules, you may exercise the following rights through in-app functions or customer service:

• Access or correct your account information;
• View or delete certain chat records;
• Check coin balance, recharge records, and consumption records;
• Delete your account or stop using Magic Football;
• Ask questions, complain, or make suggestions about personal information processing.

To protect account security, we may need to verify your identity before handling requests.

8. Protection of Minors

Minors should use Magic Football with guardian consent and guidance. If a guardian discovers that a minor used Magic Football, recharged coins, or submitted personal information without consent, contact us through in-app customer service. We will handle it after verification in accordance with law.

9. Permissions

Magic Football may request system permissions depending on specific features. If later features involve photos, camera, notifications, network, or other permissions, we will explain the purpose before requesting permission through system pop-ups or pages. You can manage permissions in system settings.

10. Policy Updates

This Privacy Policy may be updated due to feature changes, legal requirements, or service adjustments. The updated Policy will be displayed in the app or on relevant pages. Continued use after updates means you understand and accept the updated Policy.

11. Contact Us

If you have questions, complaints, or requests about this Privacy Policy, personal information processing, or account data, contact us through the in-app customer service entry or email customer_010@foxmail.com.